Store Policy
Welcome to our online store!
We are pleased to offer you a variety of unique products for home design.
Below is a breakdown of our policies for a pleasant and fair shopping experience.
Purchase and payment
Purchases can only be made through our website.
We accept the following payment methods: Credit cards, PayPal, Bit.
Payment is made at the time of ordering, and the products will only be shipped after payment is confirmed.
Shipping and delivery
Delivery time: Products will be shipped within 14 business days from the time of order confirmation. Arrival time may vary depending on the shipping destination.
Free shipping: on purchases over 300 NIS.
Shipping Tracking: After placing your order, you will receive a tracking number to track your shipment.
Cancellations and refunds
You can cancel an order within 24 hours of placing the order and receive a full refund.
Product returns will be possible within 14 days of receipt of shipment, provided that the product is in new condition, in its original packaging and unused.
Custom-made or special-order items cannot be returned.
Shipping fees for returning a product will be charged to the customer, except in cases of product defect.
Defective or non-compliant products
If you received a product that is damaged, incorrect, or does not match the description on the site, please contact us within 7 days of receiving the shipment.
We will arrange for a product replacement or a full refund, depending on your choice.
Privacy and information security
We are committed to protecting the privacy of our customers. The personal information provided to us will be used solely for the purpose of processing the order and providing service.
Payment information is not stored in the system and we use advanced security measures to protect this information.
General conditions
The store reserves the right to update the policy without prior notice.
Purchasing products from the site constitutes agreement to the terms detailed in this policy.